Following today’s publication of the Responsible Gambling Trust’s world-leading and independently conducted research into gaming machines in licensed betting offices, Paul Darling QC, Chairman of the Association of British Bookmakers, said:
“Bookmakers welcome today’s ground-breaking report, which we have supported through the provision of a huge amount of data to ensure it is as comprehensive and accurate as possible.
This research clearly demonstrates the fact that gambling related harm is a very complex issue which, cannot be tackled by looking at one product or any single measure in isolation. It is imperative that any improvements to existing controls properly reflect these findings.
The industry is committed to reducing gambling related harm and, we have already taken action on matters including opening hours, advertising, self-exclusion and tools to help customers to stay within their own limits.
Some of our members are already using gaming machine customer data to identify potential problems and, thereby better targeting customer interventions.
We will now use this evidence to help determine how the industry can further help those customers who may be at risk.”